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Example 7.9 from Statistics, 7.3 Using the Central Limit Theorem
Work it out on paper first. Then open the solution one step at a time, and stop as soon as you can finish on your own.
Let k = the 95th percentile. Find k where P( < k) = 0.95.
k = 26.0 using invNorm = 26.0
The 95th percentile for the sample mean excess time used is about 26.0 minutes for a random sample of 80 customers who exceed their contractual allowed time.
95 percent of such samples would have means under 26 minutes; only five percent of such samples would have means above 26 minutes.
How did it go?